Monday, May 29th is National Social Health Care Operator Day, an irreplaceable professional figure for the care and assistance of a person in local hospitals and health facilities. This occasion provides the opportunity to talk about the extreme competition, organized by Cremona Asst and which has just ended, for the recruitment of new Oss. Contrary to expectations, 1014 orders arrived from different parts of Italy. Approximately 800 of these were found suitable and just over 500 participants were accepted into the final stage of selection. Today’s ranking – which is valid for two years – consists of 377 professionals: the top five will be appointed immediately. impact.
Change of strategy – “The competition proved very attractive and was the result of a great deal of work carried out together with general management and human resources” says Alberto Sella, Director of Corporate Management in the Social-Health Professions. “If on the one hand the nursing profession reaches higher levels of specialization, on the other hand the nursing profession proves to be fundamental within the health and social health teams that find new organizational equilibriums. Today the social health worker is a strategic figure in care pathways, working in a complementary way with the nurse in favor of personal assistance.
As Myriam Mariani, director of the hospital complex, explains, “The company’s management of social healthcare professions analyzes and carefully reviews the work plans of professionals. Starting with the current context, it aims to include a stable number of OSes in the teams of departments that need more basic assistance, such as internal medicine for example. This process is also cultural: it directly involves the nurses, who remain responsible for the care, but have the opportunity to build a new professional relationship integrated with the OS. Growth prospects are broad for both numbers.”
Social and health workers are among the reference figures for new structures emerging in the region. “The nurse-assistance pair becomes strategic for the management of community homes, community hospitals and integrated home care,” comments Gian Mario Pedretti, Regional Pole Director. “The hope is that organizations can leverage these numbers in a more effective way than ever before, through training and functional specialization courses to meet the needs of the population, particularly the most fragile patients or patients with chronic diseases.”
Stories – Laura Girelli, social health worker at Cremona Hospital, tells her story: “I chose this profession almost by chance, after my degree in accounting I did many different jobs, from clerk to factory worker, but in none of these professions did I find fulfillment. In a year 1996 I started working as an assistant in rest homes, then I was hired through a competition at Cremona Hospital, where I have been working since 2007. Laura is currently in general surgery, helping patients of all ages: “I manage the postoperative period for many different types of surgery, from appendicitis to stomach tumors. This experience made me complete.”
The biggest motivation comes from his relationship with the people he helps: “I love my job very much. At first it was difficult to deal with those who were suffering and needed help. We faced many complex situations that made us think about how important it is to be healthy, and how lucky we are when we are healthy.” Respect and listening are key: everyone brings an experience with them, and you need to find the right key, the right way to communicate.”
In addition to working in the hospital, Laura is a teacher for training courses aimed at social and health workers, which are offered by CrForma. “I teach my students the little secrets that they have learned over the years, and I remember that respect and humility are the basis of this profession, as well as learning from those who practice it with passion. There are those who consider it a simple task that anyone can do, but we must take into account that in addition to the physical component , the psychological and emotional side is activated. It is important to find the right motivation for yourself. For Laura, it’s flirtatious: “I’m convinced that doing good makes us feel good—she says—I call it ‘care therapy.’ It’s something that stays: I see it when people thank me, or when they remember me after a while, it’s a good affirmation.”
Luana Rossi is an OSS in the Oglio Po surgical district. “For ten years I worked as an accountant – she says – I liked it, I was convinced it was my way. Then the company I was working for closed down, leaving me at home with a little girl. I was 31 and I was looking for a job: when a friend offered me to enter a retirement home At San Giovanni in Croce as an assistant, I accepted, albeit with some reservations. It was during that first experience that I discovered this profession: it fascinated me so much that I had been doing this work for 31 years. I also passed it on to one of my daughters, who is now a nurse.”
Since 2007, Luana has been working at the Oglio Po Hospital, which she entered through a competition. “I spent fifteen years in general medicine – he continues – at the beginning there were difficulties: experience is everything, and the support of those who work with you is an important reference point, it always teaches you something.” Last year he started working in the high-intensity departments (surgery, orthopedics and gynecology): “Getting back in the game at 61 was hard – he says – but I’ve seen many things I didn’t know before. I’ve learned to take care of the people I have to They enter the operating room, it’s a department that requires responsibility and focus. There is always something we can take with us.”
For Luana, the most important thing is the possibility of patient contact. “A special relationship is created – he explains – above all in the long-term care wards. Patients are not numbers: I like to call them by name, for them we become more like family. This happened especially during the epidemic, when the family could not reach them,” he explains. And the health and social workers were the only point of contact. Some still know me by tone of voice: it gives me great comfort, and means they haven’t forgotten me, I left something in these people.”
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